Community-Based

Crisis Support

This page offers a list of community-based crisis support resources that intend to provide compassionate, identity-affirming care.

We believe these can be necessary and valuable alternatives to 988 or 911, especially for BIPOC, immigrant, and 2SLGBTQIA+ communities, when experiencing a mental health crisis and needing to speak with someone immediately.

These services center care, not control.

They are intended to reduce harm and offer support in moments of distress without defaulting to systems that have historically failed or harmed marginalized communities. While we do our best to identify resources that do not involve law enforcement as part of their crisis response, we cannot guarantee this for all listings. Before engaging with a crisis service, we encourage you to ask directly whether they coordinate with law enforcement and under what circumstances. If you or a loved one is experiencing a life-threatening emergency that requires immediate medical care, we encourage you to consider utilizing your local mental health emergency or urgent care services.

If you need support identifying these options specific to your local area for future reference, please discuss this with your MindBalance Mental Health Care therapist during your next session.

National Resources

Call Blackline®

Call or Text: 1-800-604-5841

or Download their App

"Call BlackLine® prioritizes BIPOC (Black, Indigenous, and People of Color).

They provide a space for peer support, counseling, reporting of mistreatment, witnessing and affirming the lived experiences for folxs who are most impacted by systematic oppression with an LGBTQ+ Black Femme Lens."

Visit Call Blackline Website

Trans Lifeline (english, español)

Call: 1-877-565-8860

"Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call us if you need someone trans to talk to, even if you’re not in a crisis or if you’re not sure you’re trans.

We provide peer support for the trans community that’s been divested from police since day one."

Visit Trans Lifeline Website

Minnesota Resources

REP

Call: 952-737-3730

"Relationships Evolving Possibilities (REP) is a network of dedicated community members showing up to support others in moments of crisis or urgency, with care and respect for the full dignity and autonomy of the people in crisis.

REP stems from Black love and liberation, with a vision that all communities thrive when our needs are met. We are grounded in the belief that as a community we have the ability and capacity to love and protect each other without giving our agency to systems that were built to destroy, consume, or commodify us."

Visit REP Website

Hennepin County Cope

Call: 612-596-1223

Note: This service may involve 911 or law enforcement in its crisis response, depending on the situation and their protocols.

"The Cope mobile crisis team, which is separate from the police, can come to where you are.

Cope responds to anyone in Hennepin County who needs an urgent response - individuals, families or communities.

Cope has bi-lingual and bi-cultural staff available for face-to-face, phone, and video visits and uses interpreters when needed."

Visit Hennepin County Cope Website

Ramsey County Crisis Support

Under 18 Call: 651-266-7878

Over 18 Call: 651-266-7900

"Ramsey County’s mobile crisis team provides stabilization services, de-escalation, crisis intervention, mental health assessments and initial crisis plans.

Crisis services are available to everyone in homes, schools or institutions in Ramsey County, regardless of the ability to pay or type of insurance."

Visit Ramsey County Crisis Support Website

California Resources

Los Angeles County Psychiatric Mobile Response Team (PMRT)

Call: 800-854-7771

"PMRT provides non-law enforcement-based mobile crisis response for clients experiencing a psychiatric emergency in the community. PMRT consists of LACDMH clinicians designated to perform evaluations for involuntary detention of individuals determined to be at risk of harming themselves or others, or who are unable to provide food, clothing, or shelter for themselves."

Visit PMRT Website

San Mateo County Crisis Line

Call: 650-579-0350

Note: This service may involve 911 or law enforcement in its crisis response, depending on the situation and their protocols.

"Help from local mental health counselors is available 24/7. Call us for help during a mental health crisis, substance use issue, or thoughts of suicide. The San Mateo County Mobile Crisis Response Team can even come to you in person. You can also call or text 988 for the National Suicide and Crisis Lifeline."

Visit San Mateo County Crisis Line Website

Santa Clara County Mobile Response Team

Call: 800-704-0900

Note: This service may involve 911 or law enforcement in its crisis response, depending on the situation and their protocols.

"The Behavioral Health Services Department is dedicated to supporting wellness and recovery by offering caring, well-planned programs and services for individuals, families, and the community across Santa Clara County.

Each team includes trained professionals such as licensed and unlicensed clinicians, social workers (MSWs), marriage and family therapists (MFTs), family specialists, and peer support workers."

Visit Santa Clara County Website

BeWell Orange County

Call: 949-749-2500

Note: This service may involve 911 or law enforcement in its crisis response, depending on the situation and their protocols.

"The Mobile Response Team provides information, referrals, transportation and additional follow-up support and case management. The Mobile Response Team program helps improve outcomes for those in need, while also supporting law enforcement and EMS so they can focus on calls where they are needed most urgently. The net result is improved mental health care for Orange County residents, at a lower overall cost to the community."

Visit BeWell OC Website

NAMI OC Warmline

Call or Text: 714-991-6412

or Chat Online

"Our NAMI OC WarmLine is a free and confidential telephone service providing emotional support and resources to Orange County residents, available 12 PM - 12 AM, 7 days a week.

If you, a family member, or a loved one are experiencing mental health concerns, substance abuse, loneliness or are in need of community resources, our NAMI OC WarmLine is for you!"

Visit NAMI OC Warmline Website

Community-Based

Crisis Support

National Resources

Call Blackline®

Trans Lifeline (english, español)

StrongHearts Native Hotline

The Trevor Project

DeafLEAD

Minnesota Resources

REP

Hennepin County Cope

Ramsey County Crisis Support

EmPATH

California Resources

Los Angeles County Psychiatric Mobile Response Team (PMRT)

Mobile Crisis Assessment Team (CAT)

San Francisco Dept. of Public Health Mobile Crisis

San Mateo County Crisis Line

Sonoma County Crisis Stabilization Unit

Santa Clara County Mobile Response Team

BeWell Orange County

NAMI OC Warmline