Frequently Asked Questions
Pause & Connect is a limited-scope, reduced-cost program. Services are a training-level offering by a supervised graduate-level intern trainee and not equivalent to therapy with a therapist. This program exists to increase access to mental health care and is offered independently from insurance-based services.
This program could be a good fit for you if:
You are unable to use your insurance at our practice (e.g., your plan does not list any of our providers as in-network, etc.)
Are currently enrolled in or have completed a post-secondary (college, university, or trade) program within the last 12 months
You are residing in Minnesota when receiving services.
Be open to working with a graduate-level intern trainee.
Be willing to self-pay ($25 per session)
Voluntarily want to opt out of using your out-of-network insurance
Yes! If you graduated within the past 12 months, you are still eligible to participate in the program. We understand that the transition out of school can come with its own challenges, and we’re here to support you during that time.
You can typically remain in the program for up to 12 months after graduation. If you're still actively enrolled in a post-secondary education or vocational training program, you can stay in the program as long as you continue to meet the eligibility criteria. We’ll check in with you regularly to make sure the program is still the right fit.
We’re committed to helping you transition smoothly. Before your eligibility ends, we’ll work with you to explore options such as connecting with one of our licensed therapists, or offering referrals to other providers that meet your needs.
To participate in the Student Therapy Program, you must show proof of enrollment in a post-secondary program (college, university, graduate school, or vocational training). You’ll need to upload one of the following documents:
A copy of your current class schedule
An unofficial transcript showing current enrollment
A letter from your school confirming your enrollment
If you recently completed your program, you may still be eligible for a limited time. Please upload:
A diploma, certificate of completion, or transcript with a graduation or completion date
We ask that students update their enrollment documentation each semester or quarter to continue in the program.
Yes — but you must voluntarily opt out of using your out-of-network insurance and agree to pay for services directly through the program. This program is a self-pay only program, and we do not bill insurance for these services. This helps ensure we stay in compliance with insurance requirements while also expanding access to care for students who might not otherwise be able to receive support.
If you wish to use your insurance for therapy and/or are able to use in-network insurance for therapy, we can discuss alternative options for working with a therapist and billing your insurance.
Because this is a reduced-fee, training-focused program, we do not bill insurance. This allows us to offer lower-cost care through supervised graduate-level intern trainees while complying with our insurance contracts.
