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WEBSITE TERMS OF USE AND PRIVACY POLICY

Last Updated: December 19, 2025

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Welcome to MindBalance Mental Health Care, operated by Merrana LLC. We are glad you are here and appreciate your trust. Please read the following Terms of Use and Privacy Policy carefully before using this website.

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By accessing or using this website, located at https://mindbalancementalhealth.com, you agree to be bound by these Terms of Use and Privacy Policy. If you do not agree, please do not use this website.

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TERMS OF USE​

  1. Agreement to Terms

    1. These Terms of Use govern your access to and use of this website. Merrana LLC dba MindBalance Mental Health Care may update or modify these terms at any time. Updates are effective immediately upon posting. Continued use of the website constitutes acceptance of the revised terms.

  2. Intellectual Property

    1. All content on this website, including text, graphics, logos, images, and other materials, is owned by Merrana LLC dba MindBalance Mental Health Care or its content providers and is protected by applicable copyright, trademark, and intellectual property laws.

    2. You may view and use website content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, republish, transmit, or create derivative works from any content without prior written permission.

  3. Website Use

    1. You agree to use this website lawfully and respectfully. You may not attempt to interfere with the website’s operation, access restricted areas, scrape data, harvest emails, or use automated tools without permission.

    2. We reserve the right to restrict or terminate access to the website at any time for any reason.

  4. No Professional Relationship Created

    1. Information on this website is provided for general informational and educational purposes only. It does not constitute medical, psychological, mental health, or therapeutic advice.​​

    2. Use of this website does not create a therapist-participant, provider-patient, or professional relationship. Such relationships are only established through a separate written informed consent and intake process.​

    3. If you are experiencing a mental health emergency, please call 911 or your local emergency number, or contact a crisis hotline immediately, or use this list of resources https://www.mindbalancementalhealth.com/local-crisis-resources

  5. Disclaimers

    1. This website is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, availability, or suitability of the information.

    2. We do not guarantee that the website will be uninterrupted, secure, or error-free, or that it will be free of viruses or harmful components.

  6. Limitation of Liability

    1. To the fullest extent permitted by law, Merrana LLC dba MindBalance Mental Health Care is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this website.

    2. If liability is found, it shall not exceed the amount paid, if any, for use of the website.

  7. Governing Law

    1. These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles. Any legal action must be brought in state or federal courts located in Minnesota.

  8. Third Party Links

    1. This website may include links to third-party websites. We do not control or endorse those sites and are not responsible for their content, policies, or practices.

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PRIVACY POLICY

  1. Information We Collect

    1. We collect personal information only when you voluntarily provide it, such as when you:

      • Complete a contact or inquiry form

      • Request services or information

      • Register for a group, consultation, or newsletter

    2. Information may include name, email address, phone number, and other details you choose to share.

    3. We do not collect protected health information through this website for treatment purposes. Clinical services are handled through secure systems separate from this website.

  2. How We Use Information

    1. We use information to:

      • Respond to inquiries

      • Provide requested services

      • Improve our website and services

      • Communicate relevant updates

    2. We do not sell personal information.

  3. Sharing of Information

    1. We may share limited information with trusted service providers, such as website hosting, scheduling, or email platforms, solely to operate our business. These providers are required to maintain confidentiality and security.

    2. We may also disclose information when required by law.

  4. Website Platform and HIPAA Notice

    1. This website is hosted on Wix, which is not HIPAA-compliant. This website is intended for general informational purposes only.

    2. Please do not submit sensitive personal information or protected health information through website forms, email links, or other general website features.

    3. Requests for therapy services, scheduling, and clinical care are handled through secure, HIPAA-compliant systems once you begin the intake process. Information shared during therapy services is protected in accordance with applicable privacy laws and professional standards.

  5. Cookies and Analytics

    1. This website is built on Wix. Wix and third-party tools may automatically collect limited data, such as IP address, browser type, and usage patterns, through cookies or similar technologies to improve functionality and performance.

    2. You can manage cookie preferences through your browser settings. We do not knowingly use cookies to sell or monetize personal data.

  6. Data Security

    1. We take reasonable administrative, technical, and physical measures to protect your information. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

  7. Your Rights Under CCPA and CPRA

    1. California residents have the right to:

      • Request access to the personal information we hold

      • Request deletion of personal information

      • Opt out of the sale or sharing of personal information

    2. We do not sell personal information.

    3. A “Do Not Sell or Share My Personal Information” link is available in the footer of our website.

    4. To make a request, contact us using the information below. We may need to verify your identity before fulfilling requests.

  8. Children’s Privacy

    1. This website is intended for adults. We do not knowingly collect personal information from children under 18 through this website.

  9. Data Retention

    1. We retain personal information only as long as necessary to fulfill its purpose or as required by law.

  10. Contact Information

    1. If you have questions about these Terms or our Privacy Policy, or would like to exercise your privacy rights, please contact us:

  11. Changes to This Policy

    1. We may update this policy periodically. Updates will be posted on this page with a revised effective date.

Our office is located inside the Wellness Paradigm at

4450 Nicollet Ave 

Minneapolis, MN 55419

​651-382-1140 

MindBalance Mental Heath Care logo

Disclaimer

The information on this website is for general information purposes only. Nothing on this site should be taken as healthcare advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, a healthcare professional-patient relationship. We do our best to keep information accurate and up to date, however mistakes do happen, and we cannot make guarantees regarding the accuracy of our information. We are not liable for any information on this website or your reliance upon it.

Land Acknowledgement

We respectfully acknowledge that our business is located on the traditional, ancestral, and contemporary lands of the Očhéthi Šakówiŋ people, particularly the Wahpekute Band. We honor their enduring relationship with the land and pay our respects to their elders, past and present. We recognize that this land acknowledgment is just a first step in addressing the history of colonization and its lasting impacts on Indigenous communities. As part of our commitment, we will be donating 1% of any profits from the previous year to the Native Governance Center, an organization dedicated to strengthening Native leadership and supporting Native self-governance. This donation will be made by May 1st each year. We strive to support Indigenous sovereignty, equity, and community efforts in meaningful ways.

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